Frequently Asked Questions
Everything you need to know about your Pins & Aces gear.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 10-15 business days depending on the destination.
What is your return policy for golf apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that custom-made headcovers or personalized items are final sale.
Will your headcovers fit my specific club model?
Our headcovers are designed with a universal fit in mind. Driver covers fit up to 460cc clubs, and our fairway wood and hybrid covers feature elastic inner linings to ensure a secure fit on all major brand models.
Do you offer a warranty on your golf bags?
Yes, all Pins & Aces golf bags come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal use.
How should I clean my Pins & Aces polo shirts?
To maintain the performance fabric and vibrant prints, we recommend machine washing cold with like colors and tumbling dry on low. Avoid using bleach or fabric softeners.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.